Price Beat terms explained

Requests and decisions#

Pending: A customer request awaiting a staff decision.
Preparing offer: An approval saved while its native promotion and coupon are being prepared or reconciled.
Accepted: A request approved with recorded offer terms. Check its separate offer status for current availability.
Declined: A request declined without creating a coupon.
Variant: The particular product option combination selected for the request.

Agreed unit price: The approved price per eligible unit, on the declared tax basis.
Maximum quantity: The most eligible units allowed in the offer’s one redemption.
Expiry: The deadline for using the offer.
Coupon: The unique code attached to a native BigCommerce promotion. Codes are transferable.
Offer link: A product link that opens the guided redemption flow for an offer.
Redeemed: BigCommerce reports that the coupon has been used.

Internal staff note: A private review note included in merchant exports but never in customer emails.
Accepted by email service: The provider accepted the message; inbox delivery is not confirmed.
Metafield: A BigCommerce data field used to keep the store’s Price Beat records.
JSON export: A structured download of settings and request history for merchant records.